Service Contract

For the purposes of this document, the terms Client, Owner, Pet Owner, and Customer are synonymous with the person contracting services for one or more domestic animals.

All THE FURRY GODMOTHERS service contracts will remain valid for future services, with the exception of any agreed upon changes in rates, fees, visit dates, and/or times (oral or written) or posted on our website under the heading Terms. The Client (Pet Owner) hereto agrees as follows:

THE FURRY GODMOTHERS pet sitters agree to provide services stated in this contract in a reliable and trustworthy manner. In consideration of these services and as an express condition thereof, the client expressly waives any and all claims against THE FURRY GODMOTHERS, unless arising from gross negligence on the part of THE FURRY GODMOTHERS.

There will be a $50 service charge for each returned check.

Reservations are made to plan sitter availability to clients. Clients will not have to pay for scheduled Special Services not preformed.

THE FURRY GODMOTHERS will not guarantee specific time slots. A 2-3 hour window is acceptable, except in the case of pets that require medication at a specific time or has specific medical condition (in which case a one hour window is acceptable). Pet sitting hours fall between the hours of 7am and 8pm and are usually completed during this time period, unless we have a heavy workload. (Special arrangements can be made for overnight stays). In the case of clients requiring visits only once a day we will attempt to place that visit according to Client’s time frame wishes, but do not guarantee that time frame

THE FURRY GODMOTHERS is not responsible for wilted, dead or otherwise unhealthy plants. THE FURRY GODMOTHERS will work hard to follow your written directions as precisely as possible, but cannot be responsible if the results are not favorable. Please place all indoor plants together on a waterproof surface in plain sight, as your pet sitter is not responsible for water damaged areas or missed plants.

If pet(s) should foul a floor, wall, carpet, upholstery, or other area, we will do our best to clean the area(s), per Client’s instructions, with Client’s cleaning supplies, provided we notice it. We will not be held responsible if despite our cleaning efforts, a stain or odor remains. Furthermore, if Client insists upon fewer than 3 daily visits for indoor dogs, we will agree to perform services, but Client agrees to hold THE FURRY GODMOTHERS completely harmless in the event the pet should soil the Client’s home.

We will clean pet bowls and litter boxes as necessary, but will not perform any household duties (dishes, ashtrays, etc.) Additionally, we will not be held responsible for damage as a result of the Client’s negligence (mold, bad odors, burning cigarettes, running water, etc.)
If in the course of our service Client’s pet should soil itself to the point that it requires cleaning, THE FURRY GODMOTHERS will bathe the pet or transport to a groomer, but we must charge an additional fee (Usually charged according to time involved). We cannot be held responsible for the quality of the bath. Our main goal is to prevent the pet from spreading excrement/urine throughout the house. Some pets dislike bathing and may be aggressive or panic. If the pet displays aggression or becomes a threat to our well-being and we cannot bathe it, we will not be held responsible for the consequences to pet(s) or home.

THE FURRY GODMOTHERS is not responsible for damage to the home beyond the control of the Pet Sitter. This includes, but is not limited to leaks, electrical problems, and acts of nature. In these situations, the company will attempt to contact the customer and then the emergency contact before making a subjective decision on dealing with the problem. All repairs and related fees (including Special Service emergency service time and coordination fees) will be paid by the client, or fully reimbursed to THE FURRY GODMOTHERS within 7 days.

THE FURRY GODMOTHERS is not responsible for any damage to property of the client or others unless such damage is caused by the negligent act of the Pet Sitter. THE FURRY GODMOTHERS agrees to remain fully insured through PSA or a comparable entity, including optional Special Property Endorsement (protects against theft, breakage, etc as caused by a pet sitter) or bonding. THE FURRY GODMOTHERS accepts no responsibility for security of the premises or loss if other individuals have access to a client’s home, or if the home is not properly secured by Client.

All other individuals that visit the home MUST leave a log of their visit, which will include their reason for being in the home, their name, a contact number, and time of their arrival and departure. An optional form will be provided upon request. THE FURRY GODMOTHERS asks that the Client schedule all other services, such as housekeeping, pool cleaning and yard work, for dates when THE FURRY GODMOTHERS will not be providing service. THE FURRY GODMOTHERS cannot be held liable for the deeds or misdeeds of other individuals. It is the Client’s responsibility to ensure that THE FURRY GODMOTHERS is provided with information regarding any friends, relatives, neighbors, or others whom the client has given access to the home in their absence.

THE FURRY GODMOTHERS is not liable for any loss or damage in the event a burglary or other crime that should occur while under this contract. Pet Owner agrees to secure home prior to leaving the premises. Our pet sitters will re-secure the home to the best of its ability at the end of each visit. While keys are in the possession of a Pet Sitter, they will be either on the Sitter’s physical person, or be properly stored an undisclosed location or be stored in the lock box at the end of each visit if one is provided to the Client.

Pet Owner must have legal rights to place the animals in the care of Pet Sitters, Kennels, and Veterinary Clinics. The Pet Sitter cannot service a home with “Visiting” pets or animals that do not belong to the resident of the service site without separate sets of agreement forms, including a Service Contract Agreement, accepted and signed by each Rightful owner(s). THE FURRY GODMOTHERS will not be held responsible if a Pet Owner lies to us about the ownership of pets in their home.

The terms of this document apply to all the pets owned by the client, including any and all new pets that the customer obtains on or after the date this document was signed, at any and all locations the owner designates for service.

THE FURRY GODMOTHERS and it pet sitters shall not be held responsible for the loss, injury or death or fines of any pet(s) that the client has let outside or has instructed the sitter or a third party to allow outside unsupervised and without a leash (whether in a fenced or unfenced area). It is solely the Client’s responsibility to ‘petproof’ any areas of the home and/or property to which the pet has access. This includes thoroughly inspecting fences, gates, latches, doors, and other devices meant to contain the pet or restrict access to specific areas. THE FURRY GODMOTHERS does not assume responsibility and is not liable for any injuries the pet may sustain or property damage the pet may cause while in its own home/property. THE FURRY GODMOTHERS is authorized to seek any emergency veterinarian assistance needed during visits, at the cost of the client, from any veterinarian as chosen by the sitter. However, THE FURRY GODMOTHERS is not responsible for the health/well being of the animal. No dogs will be allowed to roam or be allowed off leash under any circumstances while outside in unfenced areas or off the Client’s property. Owners of free-roaming cats agree to hold THE FURRY GODMOTHERS completely harmless in the event cat(s) are injured or killed, do not return home, etc. If client has any invisible fences, the cats still must be leashed. Client is responsible for adhering to all national, state, and local animal laws and ordinances.

THE FURRY GODMOTHERS will not accept jobs caring for outdoor dogs that are in heat. The risk is simply too great. We will, however, agree to care for them indoors, and will supervise them within a securely fenced backyard while they relieve themselves. (We will not walk dogs that are in heat).

THE FURRY GODMOTHERS will not walk unruly/untrained dogs, or dogs that choke themselves on their leash. We will not walk dogs in stormy weather. If the weather isn’t dangerous to our well being (ice storm or high wind conditions) we will take the dog out to relieve itself, if the dog will go outside, but cannot guarantee outcome.

THE FURRY GODMOTHERS is not responsible if, despite our best efforts, a pet refuses to eat, to drink, to accept medication, or to be walked. Pets that will not eat, drink or take medication will be transported to a vet.

When hired for dog walks only, we reserve the right to attempt to walk a dog for a period of five days. If after that time period we are still unable to walk the dog, we must terminate our agreement. Client is responsible for payment of visits even if we are unable to walk the dog.

Pet Owner is responsible for supplying the necessary, safe equipment/supplies needed for care of their pet(s), including but not limited to a sturdy, well-fit harness (halter, collar, etc…) for walks or in case of emergencies, firmly affixed vaccination tags, a lead rope or leash, pooper-scoopers, litter boxes, food, cleaning supplies, medicines, pet food, and cat litter. Pet Owner authorizes any purchases necessary for the satisfactory performance of duties. Pet Owner agrees to be responsible for the payment of such items, as well as service fees for obtaining items, and will reimburse THE FURRY GODMOTHERS within 14 days for all purchases made.

Client agrees to hold harmless THE FURRY GODMOTHERS for any liability or damage, including, without limitation, to property, persons or animals, caused by any action, or failure to act, by Client, Client’s agents, pet sitters, or third persons. Such actions or failures to act may include, but shall not be limited to: windows left open, doors left unlocked or doors that do not latch properly, unsecured yards which THE FURRY GODMOTHERS is instructed to let pets out into, faulty gates or garage doors, water pipes, air vents, pet doors, and/or other appurtenances or elements within the Client’s control and not addressed by Client prior to Client’s departure.

Pet Owner will be responsible for all medical expenses and damages resulting from an injury to a Pet Sitter, or other persons, by the pet. Customer agrees to indemnify, hold harmless, and defend THE FURRY GODMOTHERS, in the event of a claim by any person injured by the pet.
THE FURRY GODMOTHERS does not diagnose or make therapy decisions, nor does it offer veterinary services. Any medical concerns will be deferred to a veterinarian.

Client acknowledges that THE FURRY GODMOTHERS will give insulin injections as instructed by the Client, however, THE FURRY GODMOTHERS cannot guarantee the outcome of such injections. Client understands that THE FURRY GODMOTHERS pet sitters are not experienced in veterinary care. We will care for diabetic pets provided their condition is stable and client provides us with accurate dosing instructions. We do not do glucose testing. Client understands the risks involved, and agrees that THE FURRY GODMOTHERS will not be held liable for harm or death to pet(s) resulting from insulin injections.

Client also holds THE FURRY GODMOTHERS harmless in the event the pet(s) suffers adverse reactions or shock while THE FURRY GODMOTHERS pet sitters are away from the Client’s home.

THE FURRY GODMOTHERS will not pet sit for acutely ill pets, pets with uncontrolled/untreated medical conditions, and any pets that are aggressive. We suggest the pet be boarded with a veterinarian or at a kennel.

THE FURRY GODMOTHERS will make every effort to administer medications that the pet(s) in our care requires. However, if the pet absolutely refuses to cooperate, client authorizes and accepts charges for transport of pet(s) to veterinarian and for veterinary administration of medications. In the event the pet continues to prevent us from medicating them, client agrees to allow us to leave the pet with the vet, and accepts all charges.

THE FURRY GODMOTHERS is authorized to seek any emergency veterinarian assistance needed during visits, at the cost of the Client, from any veterinarian as chosen by the sitter, should Client’s own vet not be available. We will, of course, make an effort to contact the Client before veterinary care is sought, but reserve the right to have pets treated, in the event the Client and their emergency contact is unreachable. THE FURRY GODMOTHERS will not be held responsible for the health/well-being of the pet should Client refuse veterinary care when pet sitter deems it is necessary. It is suggested that arrangements be made with someone to evacuate your pets in case of a disaster or weather related event/crisis/”Code Red”. THE FURRY GODMOTHERS will definitely try to see to your pets safety/care should such events occur, but cannot guarantee it.

Future Services: I authorize this contract to be valid approval for services so as to permit THE FURRY GODMOTHERS to accept all future telephone, online, mail or email reservations and enter my home without additional signed contracts or written authorizations.

THE FURRY GODMOTHERS reserves the right to terminate this contract at any if the Pet Sitter, in his/her sole discretion determines that Owner’s pet poses a danger to the health or safety of itself, other pets, other people, or the Pet Sitter. If concerns prohibit the Pet Sitter from caring for the pet, the Owner authorizes the pet to be placed in a kennel (or previously arranged locale), with all charges (including but not limited to transportation, kenneling, tranquilizing, treating, accessing, and liability) to be the responsibility of the Owner.

In the case of a pet sitter’s personal emergency, family crisis, illness, vacations or personal leave, Client authorizes THE FURRY GODMOTHERS to arrange for another qualified person to fulfill responsibilities as set forth in this contract, without prior notification to Client. Client waives the right to a meeting with the person who will fulfill these responsibilities, in the interest of time limitations and due to the fact that the person will not be a permanent pet care provider. If the client insists upon meeting with the substitute pet sitter, meeting will be billed at the rate of a pet sitting visit.

THE FURRY GODMOTHERS does not agree to job sharing with Client’s relatives, friends, neighbors, or others. Should anyone besides THE FURRY GODMOTHERS enter the home with the intention of caring for or interacting with Client’s pets, whether with Client’s express permission or not, THE FURRY GODMOTHERS is automatically released from ALL liability, and Client will be deemed to be in breach of contract.
It is our policy not to discuss details of Client’s absence with anyone, except in the case of an emergency. Client may want to contact the police department and/or your alarm company (if applicable) to inform them of their absence and the presence of THE FURRY GODMOTHERS at the home. Client must advise THE FURRY GODMOTHERS of any difficulties previously encountered from neighbors, their children, or their pets in relation to Client’s pets. Clients must advise us of dates and times that relatives, friends, gardeners, pool persons, housekeepers, and other service people will be visiting the home to leave a note with their name, phone number and time they visited.

Client agrees to notify THE FURRY GODMOTHERS of any concerns within 24 hours of return. We will photograph Client’s pet(s) for identification purposes, and may use the photo(s) in our published advertising and/or website. If Client disapproves, they must notify us within 48 hours of signing contract.

The owner states that he/she as read this agreement in its entirety and fully understands and accepts its terms and conditions.

Client/Owner Name:

Signature: _______________________________ Date: ____________